Privacy Policy
澜若乾供应链管理(武汉市)有限责任公司 operates MythosReel and is responsible for the personal information processed through this website. This policy explains what we process, why it is needed, when it is shared, how long it is kept and your available choices.
Information we collect
We process account details such as email, authentication and security records; order, receipt and entitlement records; playback progress and favorites; support messages; device, network and security logs; and limited product analytics. Payment credentials are entered with the payment provider and are not stored by MythosReel.
How we use information
Information is used to create and secure accounts, process and reconcile orders, deliver streaming access, remember progress, respond to requests, prevent abuse, meet legal obligations and understand service reliability. We use information only where there is a valid contractual, legal or operational basis.
Service providers and disclosures
Necessary information may be shared with payment processors, hosting and video-delivery providers, email and support providers, fraud-prevention partners, professional advisers and authorities where legally required. Providers receive only what is needed for their role and are subject to contractual or legal safeguards.
International processing
Because MythosReel supports international viewing and payments, information may be processed outside your country. Where required, we use recognized contractual safeguards or other lawful transfer mechanisms.
Retention and security
We keep account and service data only as long as needed for the purposes above. Financial, dispute and audit records are retained for applicable statutory periods. We use access controls, encrypted transport, signed playback and audit logging, but no online system can guarantee absolute security.
Your choices and rights
Signed-in viewers can export their account data. Depending on your location, you may also request access, correction, deletion, restriction or objection, and may withdraw consent where processing relies on consent. Some records must be retained for legal, fraud-prevention or dispute purposes. Submit a privacy support case using the verified account email.
Children, changes and contact
MythosReel is not directed to children who cannot lawfully consent to online services in their location. We will post material policy changes with a new effective date. Privacy questions and requests can be sent through Contact Us or the support form below.
澜若乾供应链管理(武汉市)有限责任公司 operates both contact channels below. They are internal service workflows of one company, not separate legal entities.